Privacy policy

1. Purpose of this Privacy Policy

This privacy statement concerns only the processing of personal data of visitors to the www.chateaudebirazel.com website . It does not cover processing activities carried out by Château de Birazel outside this website.

The site contains hypertext links to other websites. The information provided below does not concern the processing of personal data and cookies that may be implemented on these websites, whoever the publisher may be. We invite you to refer to the privacy notices on each site you visit to find out about the processing conditions applicable there.

Browsing the www.chateaudebirazel.com website entails the processing of the website user's personal data:

• On the one hand, depending on the means used to access the site and the browser settings, simply browsing the site may result in the processing of personal data concerning you via access logging and the cookies used on the site.
• If you contact us using one of the site's functionalities for this purpose, in particular the contact form, we will process the personal data you provide on this occasion.Unless expressly stated otherwise, we are the data controller for the various personal data processing activities described below. In some cases, we share the role of controller with another organization. The current list of data controllers can be consulted here.

2. Server access logging

When you visit our site, your Internet browser makes requests to the servers on which the site is hosted, to enable you to receive the content of the website on your device. These requests are logged by the server. In this context, the IP address of your device and certain of its characteristics, in particular the browser used, will be recorded in the log. Our site hosting provider, BauerWebPro, and its subcontractors process this data on our behalf for the sole purpose of protecting the site against fraudulent access. The legal basis for this processing is our legitimate interest in guaranteeing the security of our site.

This data is kept for a period of 1 year.

3. Cookies

3.1 What are cookies?

Browsing the site may cause cookies to be stored on your device (computer, tablet, smartphone, etc.). A cookie is a small text file used to store information about your browsing on the website, which will be reused when you visit the site again.

For example, a cookie saves your preference as to the language of the website and communicates this information to the site whenever you subsequently log on to it, ensuring that the version in the language of your choice is displayed.

3.2 How can you exercise your choices regarding cookies?

To exercise your choices with regard to cookies, you have a dedicated interface, accessible from the various pages of the website via the "Manage my cookies" link at the bottom of the page.

The cookies used on this site are listed below.

3.3 Functional cookies :

Firstly, we use cookies to ensure that the website functions properly and to enable us to record your browsing preferences.

• Session identifier: used for authentication of authorized users. Cookie duration: duration of browsing session.
• Catalog: Used to save products added to the wish list.cookie duration: 1 year
• Language: Used to save the language in which you would like the site to be displayed.Cookie duration: that of the browsing session.
• Directory banner: Used to display the link to our page on the Youfindme directory. cookie duration: 1 year.
• Cookie management: Used to store your cookie preferences. Cookie duration: 6 months.

In compliance with the French Data Protection Act and CNIL recommendations, these functional cookies do not require your consent and are automatically activated, with no possibility of deactivating them from our cookie management interface.

If you choose to block or disable these cookies on your browser or device, some parts of the site and its subdomains may be inaccessible or their operation may be affected.

3.4. Optional cookies :

The cookies listed below can be activated or deactivated via the cookie management interface. If you deactivate these cookies, the corresponding functionalities will be inaccessible. You can change your choice at any time.

Visit statistics :

We use cookies to measure the audience of our website, in order to determine which pages are visited. This enables us to detect any malfunctions and optimize the visibility of our site.

Your data is therefore processed in order to compile anonymous statistics. At no time is this data linked to your name or to any other information about you that would enable us to identify you.

Cookie duration : Session duration, 13 months.

Google services :

• Google AnalyticsWe use Google Analytics to obtain detailed statistics on visits to our website, and in particular to find out which web pages our visitors accessed our site from.
• Google AdsWe use Google Ads to promote our website on the Google search engine.
• Google MapsWe use Google Maps to display a map on our website showing the location of our premises.
• Google FontsWe use Google Fonts to enable the uniform display of original fonts on the devices of all visitors to our site. The implementation of services provided by Google involves the deposit and reading of cookies by it. Google may transfer the personal data concerned to the United States and process it for its own purposes, in particular to improve its products and for targeted advertising. You can consult Google's privacy policy at the following link: https: //www.google.com/intl/fr/policies/privacy/ and request the European Commission's standard contractual clauses governing the transfer of your data here: https: //support.google.com/policies/contact/general_privacy_form

Social networks :

• FacebookWe may incorporate a button on our site enabling you to promote our activity on Facebook ("Like" button), or display publications on Facebook on our site. These functionalities entail the deposit and reading of cookies by Facebook, which may transfer the personal data collected in this way to the United States and process it for its own purposes. You can consult Facebook's privacy policy at the following link:
• https://fr-fr.facebook.com/privacy/explanation/
• TwitterWe may incorporate a button on our site allowing you to follow our activity on Twitter, or display on our site publications that we have made on Twitter. These functionalities lead to the deposit and reading of cookies by Twitter, which may transfer personal data collected in this way to the United States and process it for its own purposes. You can consult Twitter's privacy policy at the following link:
• https://twitter.com/fr/privacy
• LinkedInWe may incorporate a button on our site enabling you to share content from our site via your LinkedIn account, or display on our site publications that we have made on LinkedIn. These functionalities lead to the deposit and reading of cookies by LinkedIn, which may transfer the personal data collected in this way to the United States and process it for its own purposes. You can consult LinkedIn's privacy policy at the following link:
• https://www.linkedin.com/legal/privacy-policy

Videos :

• VimeoWe may integrate audiovisual content hosted on the Vimeo platform into our site. This functionality involves the deposit and reading of cookies by Vimeo, which may transfer the personal data collected in this way to the United States and process it for its own purposes. You can consult Vimeo's privacy policy at the following link: https: //vimeo.com/privacy
• YoutubeWe may integrate audiovisual content hosted on the Youtube platform into our site. This functionality involves the deposit and reading of cookies by Youtube, which may transfer the personal data collected in this way to the United States and process it for its own purposes, including targeted advertising. You can consult Google's privacy policy, applicable to Youtube services, via the following link: https: //policies.google.com/privacy?hl=fr

Other cookies :

• BingWe use Microsoft Bing's Webmaster Tools service to optimize the search engine optimization of our website. The implementation of this service involves the deposit and reading of cookies by Microsoft, which may transfer the personal data collected in this way to the United States and process it for its own purposes. You can consult Microsoft's privacy policy at the following link: https: //privacy.microsoft.com/fr-fr/privacystatement

4. Payment on the site with Paypal

We use Paypal payment services to pay for transactions carried out on our site. The data relating to the order and the information you enter via the payment interface are transmitted to Paypal in order to process the payment. The legal basis for this processing is its necessity for the performance of a contract to which you are a party (Article 6(1)(b) of the RGPD).

This data may be transferred to the United States and processed by Paypal for its own purposes. You can consult Paypal's privacy policy at the following link: https: //www.paypal.com/fr/webapps/mpp/ua/privacy-full.

The use of Paypal services on our site also involves the deposit and reading of cookies by Paypal in order to store account information and combat fraud. These functional cookies, which are necessary for the provision of the service, cannot be selected by you via the cookie management interface. For further information, please consult Paypal's Cookie Notice at the following link: https: //www.paypal.com/fr/webapps/mpp/ua/cookie-full/

5. Contact form

You can contact us using the form provided, which can be accessed from the "Contact" page of the website.

The validation of this form implies the processing by us of the personal data collected on this occasion.

In order to validate the form, we ask you to provide us with the following information: a name, a telephone number and an e-mail address. If you fail to fill in these fields, your request will not be processed. You are free to choose whether or not to provide us with any other information in connection with your request.

The data collected in this way is processed in order to identify you, to take note of your correspondence and to follow it up. The legal basis for this processing may therefore depend on the nature of your request. In the case of processing that takes place at your initiative, as a general rule, the processing will be based on the performance of a contract with us or the performance of pre-contractual measures taken at your request (Article 6(1)(b) of the RGPD).

If your request concerns our products and services, your personal data will be processed in order to respond to your request for information. If this exchange does not lead to the conclusion of a contract, your data will not be used to contact you again at a later date for commercial prospecting purposes.

If your request does not concern our products and services, we will not use your personal data for commercial purposes.

Our web hosting provider, BauerWebPro, and its subcontractors are also recipients of this data in the context of carrying out their tasks on our behalf. This data is transferred outside the European Union, in accordance with the European Commission's standard contractual clauses. For further information on this transfer or to be informed of this legal instrument, please write to BauerWebPro.

We keep your contact request for a period of 3 years.

Our subcontractor BauerWebPro may keep this data on file for a period not exceeding 5 years from the end of our commercial relationship with it, in its legitimate interest of enabling the exercise or defence of its legal rights (Article 6(1)(f) of the RGPD).

6. Instant discussion

Our site features an instant chat function, allowing you to contact us via a window that opens at the bottom of the screen.

Using this function involves processing data about you.

On the one hand, cookies are installed on your device to enable the service to function. These cookies are only activated when you click on the button that opens the discussion interface.

In addition, any personal information that you decide to send us as part of the exchange will be processed in order to follow up your request and, if necessary, to contact you again at the address you have provided.

Since we process your data on your initiative in order to consider and act on your request, the legal basis for this processing may depend on the nature of your approach, but will most often be the performance of a contract to which you are a party or pre-contractual measures at your request (Article 6(1)(b) of the GDPR).

The messages exchanged, as well as technical data about your device (such as your IP address) are recorded. This data is processed by our subcontractor BauerWebPro as well as by its own subcontractors in order to provide this chat service. This data may therefore be transferred to countries outside the European Union. To obtain more information on this transfer or to be informed of the clauses governing it, please write to BauerWebPro.

The data transmitted during the conversation will be kept for a period of 3 years.

7. Rights and remedies

Your rights regarding your personal data

You have rights of access and rectification in respect of the data concerning you that we process, in accordance with Articles 15 and 16 of the RGPD. Within the limits of the conditions set out in Articles 17 to 20 of the RGPD, you have rights to erasure, limitation of processing, portability of your data.

Where can you send your requests and complaints or exercise your rights?

If you have any queries or complaints about the processing of personal data on the www.chateaudebirazel.com website, as described above, you can write to contact[at]bauerwebpro.com.

For any request, question or difficulty concerning other processing of your personal data by Château de Birazel, please contact :

• Write to us using the following contact form;
• Write to us at the following address: 4 Quai de Bacalan, 33300 Bordeaux.

We'll get back to you as soon as possible.

If, after contacting us, you feel that your rights with regard to your personal data have not been respected, you may lodge a complaint with the CNIL.

‍